HR Support for St Helens, Liverpool, Manchester & the North West

Dedicated to providing practical and commercially aware HR support

About Me

I am a HR consultant. I provide practical and commercially aware HR advice and support.

I am from St Helens and I work predominately with SME’s. I support businesses in St Helens, the Liverpool City Region, Greater Manchester, throughout the rest of the North West and nationally.

My job is to support businesses in all aspects of their People Management.

I have over 20 years of experience in HR, I am a Chartered member of CIPD and I have a HR Degree. I have held senior HR positions at St Helens Chamber of Commerce, Booker Distribution, Lowri Beck Services and Liverpool John Lennon Airport.

I am a fully trained Mental Health First Aider, IOSH qualified and I am “Safer Recruitment” trained for any businesses operating in the education sector.

I have extensive experience of working with Trade Unions, including the GMB and Unite.

Outside of work I am a keen rugby league fan and enjoy spending time with my husband, Dan and our very energetic 2-year-old dog, Woody.

My Services

I can provide advice and support across all aspects of the employee life cycle. Here are a few examples of the types of support I can offer.

I am registered with the ICO and have public liability and professional indemnity insurances.

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Operational HR Support

• Attendance Management
• Changes to Terms and Conditions
• Disciplinary Hearings
• Dismissals
• Employee Relations
• Grievance Hearings
• Inductions and Onboarding
• Performance Management
• Policies and Procedures
• Recruitment and Selection (including UK visa sponsorship)
• Redundancy Programmes
• Settlement Agreements (including ACAS early conciliation)
• TUPE
• Workplace Investigations

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Strategic HR Support

• Applicant Tracking/Recruitment System Implementation
• Employee Engagement Surveys
• HR System Implementation (including employee self-service)
• Learning and Development
• Management Development Programmes
• Organisational Reviews and Restructures
• People Strategy

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Learning & Development

• Learning and Development Platform Implementation
• Training Needs Analysis
• Management Development Programmes
• Succession Planning

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Awards & Accreditations

I can support you to apply and achieve a number of accreditations, such as:
• Liverpool City Region Fair Employer Charter
• Investors in People
• Armed Forces Covenant
• Navajo Merseyside & Cheshire LGBT Charter Mark

Compliance Audits

• UK Right to Work Checks
• Employee Handbooks and Policies and Procedures
• GDPR
• Single Central Record (OFSTED registered organisations)

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Virtual Assistant

I can also provide general admin support and be your virtual assistant. I can help with tasks such as:
• Managing your inbox (sort, prioritise and reply accordingly)
• Schedule and manage appointments including follow up’s
• Make reservations and manage travel expenses
• Take minutes
• Produce documents and spreadsheets tailored to your needs
• Data entry, data cleansing and file organisation
• Virtual minute taking and on-site minute taking (locally)
• Creating and updating process documents and templates

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Recommendations

Real recommendations from real people which you can also view on my LinkedIn.

"Imagine having a magical creature just at the end of a video call who's always got an answer to your problems. You haven't got time to, have you? I didn't either and then I met Michelle. My ideas for my business often exceed my technical know how. My to do list always exceeds my access to time. Michelle has proved to be an absolute treasure to me. I decant things out of my head which she then magically makes appear on my website without me having to sit for hours and fill my swear jar. Michelle is like a gorgeous safety net and a sturdy scaffold and she's approachable, friendly, efficient, and has never once laughed at any of my harebrained requests. You need her in your business."

Kirstie Atherton

"We’ve been working with Michelle now for about 7 months, I can honestly say we’d be a little lost without her. Navigating the world of HR isn’t easy, if you employ people in any sector I would strongly recommend having a HR department … or outsourcing it by involving Michelle. Keep up the great work Michelle and thank you for all your support."

Paul Serrio

"Michelle has been supporting my business for several months, and she’s an absolute superstar. Reliable, approachable, and personable, she’s a true asset to our team. My clients adore her, and she consistently delivers with her extensive expertise in all aspects of HR and ER. It’s a pleasure working with her, and I look forward to many more years of partnership. Thank you, Michelle, for everything you do for us and our wonderful clients!"

Maria Lawless

Prices

I tailor my prices to your specific needs, so it’s usually better to give me a call or drop me an email to discuss your specific requirements.

However, to give you an indication, I have a range of options available.

Some clients choose a “pay-as-you go” type service and my hourly rate can be negotiated. However, I can also provide quotes for longer term assignments, for specific projects, or work on a retainer basis.

Get in Touch

Got Any Questions?

If there’s anything you’re unsure of or just want to book an informal chat, I’d love to hear from you. Give me a call or send me a message and I’ll get back to you as soon as I can!

Contact Michelle